
State Farm® Insurance Agent Patrick Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eleanor Maxwell
July 22, 2025
"I had a good experience with Carmen Young although we were new each, she seemed to know my info better than I did !"
Angelique Church
July 19, 2025
"I’ve had the honor of having Mr. Jones as an agent for over 15 years and anything that I’ve ever needed from him he was very efficient and diligent about getting it done. He’s a very knowledgeable agent with years of experience. I recently made some changes to my policies in which Mr. Jones was able to help me navigate through the process with ease. I highly recommend him as an agent.."
Alyce Herndon
July 18, 2025
"Miss Carmen was very helpful! I appreciate her guidance and support. Great team member."
gerad McClure
July 18, 2025
"Patrick Jones and the A-Team..Very helpful Individuals and was easy to work with..They communicate well and explained everything top to bottom. When I was purchasing insurance..Carmen Young is part of the A-TEAM Very helpful when u can't get Mr Jones Carmen Young Very helpful"
harold briggs
July 17, 2025
"The service experience was great. Carmen Young was very helpful and professional"
Frank Hauser
July 17, 2025
"I've always had good luck with everything that I've had Patrick Jones do and Carmen young has was a real help and helping me switch over to my new insurance on my new car. It was fast and efficient and I was out of the office in just a few minutes"
Sandra McCulley
July 16, 2025
"Carmen Young of State Farm Insurance was so helpful to me regarding my insurance cards, not just that, answer any questions I may have. I appreciate the kindness and professionalism Carmen showed me. Thank you for your service."
Nathan Lee
July 16, 2025
"Carmen Young has been very helpful in processing my payment. It has been a great Experience working with State Farm Insurance"
Exodus Gallery
July 14, 2025
"I had a great experience working with Carmen Young, a member of the Patrick Jones State Farm agency. She was very helpful in my obtaining a lower insurance rates for both my vehicles the first day I called."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scottie Brown
July 10, 2025
"Patrick Jones is a fantastic agent! He consistently provides the information to make sound decisions."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carson Bertelli
July 9, 2025
"Patrick's team is full of helpful individuals and was very easy to work with. They communicate well and explained everything thoroughly when I was purchasing insurance. I will be referring my friends to his agency for there insurance needs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Drury Webb
July 9, 2025
"Always produce positive input when needed in a timely fashion. Economically feasible rates as well. Patrick kudos to you."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kenneth Lambert
July 5, 2025
"Excellent Customer Service"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Valerie Hill
June 28, 2025
"I Valerie Hill been with Mr. Patrick Jones since the to 80's I don't deal with any other agency but Mr P.Jones State Farm he provides outstanding service he goes above and beyond to meet all my expectations. There is not enough hours in the day for me to tell you how happy I am having Mr.Jones for my insurance agent, and Carmen is the new kid on the block he made a great choice Carmen is very helpful when I call with questions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kennetha Bruce
June 26, 2025
"Carmen Young was extremely helpful about questions that I had. She broke down information that I didn't understand pertaining to the policy. Carmen was patient with me. It felt like l was calling everyday with a new questions. She was still patient with me and extremely helpful. Patrick Jones office alway have done a check up on me to see if I need anything at least once a year. As well as save me money . Thank you Patrick and Carmen for your help over the years. 10 years plus with excellent service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Naomi Fulton
June 26, 2025
"I have been working with Patrick for 5 years now. He is kind, very professional and he and his team go above and beyond with customer support. I alway talk to a real person, usually Carmen. I highly recommend Patrick Jones State Farm Insurance agency."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Apple of My Eye Lash & Brow Studio
June 26, 2025
"I called to have my auto pay paused till next week, when I told Carmen why she suggested I cancel it till Thursday because the pause would only go to Tuesday. She was very helpful and gave me a resolution to my issue. Thank you Carmen!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trenae Robinson
June 26, 2025
"Carmen Young and Patrick Jones are both very helpful. I love calling my agent office and having my problem solved right away!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lady Leo1913
June 25, 2025
"I love this office. The agent cares and gives great advice. This last interaction, I called to add my husband to my car insurance policy. Carmen Young was great! She was fast, friendly, and knowledgeable. She gave great customer service and just continued to give me reasons why I still do business with this office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Patricia Blaylock
June 25, 2025
"Carmen Young is always very helpful. She discusses the policies and gives me the most in discounts. She even helped me enroll in the apps when I didn't know how. I love the Patrick Jones Agency!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shondra Harris
June 13, 2025
"Carmen Young and Patrick Jones was extremely helpful when I son had his accident. I appreciated all of their help. I also received a personalized phone call for my birthday which was really nice."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sonia Rodgers
June 12, 2025
"Carmen Young was very helpful and pleasant to speak with. She was able to answer my questions and post my payment with ease and quickness."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rudy Dodorico
June 10, 2025
"Carmen was outstanding in her attitude and helpfulness she is the best Patrick always helps a lot I recommend this team with confidence"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Pastor reumc
June 9, 2025
"Patrick's office is very professional and cordial when talking with clients. They do not rush you off the phone, therefore making it a point to get all of your questions answered."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melody McAllister
June 4, 2025
"I been with Patrick Jones for over 10 + years and I can always count on his staff to give good guidance when it comes to my insurance needs. Just recently I called because of the tornado and Ms. Carmen Jones gave me the extra care I needed as a homeowner. I thank you for your continued support during this time of uncertainty of property damage."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"