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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shondra Harris

June 13, 2025

5  out of  5
rating by Shondra Harris
"Carmen Young and Patrick Jones was extremely helpful when I son had his accident. I appreciated all of their help. I also received a personalized phone call for my birthday which was really nice."
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Sonia Rodgers

June 12, 2025

5  out of  5
rating by Sonia Rodgers
"Carmen Young was very helpful and pleasant to speak with. She was able to answer my questions and post my payment with ease and quickness."
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Rudy Dodorico

June 10, 2025

5  out of  5
rating by Rudy Dodorico
"Carmen was outstanding in her attitude and helpfulness she is the best Patrick always helps a lot I recommend this team with confidence"
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Pastor reumc

June 9, 2025

5  out of  5
rating by Pastor reumc
"Patrick's office is very professional and cordial when talking with clients. They do not rush you off the phone, therefore making it a point to get all of your questions answered."
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Melody McAllister

June 4, 2025

5  out of  5
rating by Melody McAllister
"I been with Patrick Jones for over 10 + years and I can always count on his staff to give good guidance when it comes to my insurance needs. Just recently I called because of the tornado and Ms. Carmen Jones gave me the extra care I needed as a homeowner. I thank you for your continued support during this time of uncertainty of property damage."
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Susan Huber

June 4, 2025

5  out of  5
rating by Susan Huber
"Carmen was fantastic! It is refreshing to speak to a human but to have someone be actually pleasant on top of that-"
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Pam Wms

June 4, 2025

5  out of  5
rating by Pam Wms
"Last week i paid a visit to my State Farm agent Patrick Jones office. Even though i wasnt able to speak to Patrick Jones directly, i did have the pleasure of meeting newly staffed member Carmen Young. My experience was great. This young lady is a plus to the agency. She was very kind and informative and what she didn't know she didn't have a problem with letting me know and getting back with an answer. Ms Young thank you for your helpfulness. And I look forward to working with you again. Pam Williams"
We responded:
"Thanks for reviewing our office. We greatly appreciate your business."
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Pimerica Keem

June 3, 2025

5  out of  5
rating by Pimerica Keem
"Always a pleasure to work with, I been with them for almost 10 years. Recently was helped Carmen Young and she did an great job.. good people"
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Leola Smith

June 2, 2025

5  out of  5
rating by Leola Smith
"We have been with Patrick Jones for many years. Carmen and Mr. Jones and the rest of the staff always feel like family to my husband I. We just purchased a new vehicle and spoke with Carmen Young. She was very helpful, courteous and kind. She made it easy to switch insurance from my old car to the new one. We are blessed to be part of Patrick Jones’s State Farm family."
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Annissa Sullivan

June 2, 2025

5  out of  5
rating by Annissa Sullivan
"I've been with agent, Patrick J., for almost 21+ years since St. Cyr to now his newest location Hazelwood area. He is the BEST agent I've ever had he's very knowledgeable about his brand and ensuring I'm getting the coverage I need for my household. He creates an atmosphere of Family within his business; yeah he's my agent but he's like family. My agent sends me a birthday card and/or holiday cards every year he's just that personable most importantly he is GENINUELY down to earth. State Farm is where to be!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melinda Roberts

May 31, 2025

5  out of  5
rating by Melinda Roberts
"Carmen was just great 👍 she was kind and polite and Patrick is very good and has been my agent for years"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Herbert Parran

May 30, 2025

5  out of  5
rating by Herbert Parran
"Carmen was just wonderful. Great job for the Patrick Jones agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wanda Jones

May 30, 2025

5  out of  5
rating by Wanda Jones
"I recently worked Carmen Young and the agent Patrick Jones regarding my FEMA flood insurance. Both were incredibly knowledgeable and patient. They took the time to understand my unique circumstance and resolved the issue."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Farreion Murphy

May 23, 2025

5  out of  5
rating by Farreion Murphy
"My State Farm agents are always very helpful. They explain everything to me, so that I don’t need to ask any questions afterwards. They are always very friendly, especially Carmen. Thank you all so much!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brenda Chrismer

May 15, 2025

5  out of  5
rating by Brenda Chrismer
"Carmen Young was very helpful in assisting me in the set up of my payment. She was very polite and courteous."
We responded:
"We’re thankful for your feedback! Carmen is surely an asset in our Hazelwood office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suad Khalil

May 14, 2025

5  out of  5
rating by Suad Khalil
"Carmen Young assisted me so well. She spoke with lots of confidence in getting us the best quote, super kind and patient. Was rapidly and easily assisted"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brunette Watson

June 24, 2024

5  out of  5
rating by Brunette Watson
"The agents are friendly and courteous and respond in a professional and caring manner to any of the questions you have about your new insurance policy with State Farm. I am going to recommend this agency to some of my family members."
We responded:
"Thank You, Brunette, for joining our Hazelwood family. We look forward to servicing your insurance needs moving forward. We offer car, home, life and health insurance. "
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rose y

June 19, 2024

5  out of  5
rating by rose y
"extremely personable and kind staff here, been with this agency for 4 years or so and I'll be sad if I have to go anywhere else. the receptionist, I think her name is Rae, she deserves a raise and everything else she could ever want in the whole world. such a sweet lady, super understanding when I'm late or have questions and super chill to talk to as well."
We responded:
"Thanks, Rose, for all you do for our agency. We take pride in how we treat our friends and customers. Proof that car insurance in Hazelwood is not all we do. We are family!!"
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Darlyshia Menzie

April 15, 2024

5  out of  5
rating by Darlyshia Menzie
"Patrick and Reanice have been serving my family and I for countless years now! They are quick to answer the phone and/or call me back to address any questions my husband and I have and offer us the best service. We have had a lot of transitions over the years and Patrick & Raenice have been there every step of the way! I highly recommend making them your agents!"
We responded:
"Thanks, Darlyshia, for being an amazing part of the State Farm Family. We value your business and enjoy working with you and your family as we continue to handle your insurance needs. "
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Marnice Willis

April 9, 2024

5  out of  5
rating by Marnice Willis
"Just wonderful working with them. Always professional and very courtesy. I thank God for Raenice and Patrick. I would like to also thank Mark Snyder for his support."
We responded:
"Thanks Ms. Willis. Its a pleasure to work with you here in our Hazelwood office. Call on us anytime. "
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Misty P

March 21, 2024

5  out of  5
rating by Misty P
"I love State Farm with the supportive staff whenever I have a question Patrick and Rae go over and beyond to get me an answer I get the best and lowest rates so I am forever thankful"
We responded:
"Thanks Misty, it's always a pleasure working with you. Thanks for always stopping in at our Hazelwood location to just say HI."
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Myers Hines

March 14, 2024

5  out of  5
rating by Myers Hines
"Great experience !!! Great service! Definitely will go back !"
We responded:
"Thanks for letting us handle your insurance needs."
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Tyra Duren

March 2, 2024

5  out of  5
rating by Tyra Duren
"Patrick has been my agent for years and always provides superior service. Highly recommended"
We responded:
"Thanks for entrusting me with your insurance needs in Illinois."
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B

February 29, 2024

5  out of  5
rating by B
"Patrick is always my go-to for my insurance needs! His staff is always prompt and efficient and have been for many years. I always recommend him and plan to continue to have him as my Good Neighbor. You won't go wrong if you choose him as your agent."
We responded:
"Thanks, We are like a Good Neighbor!!"
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Kevin McCurdy

February 29, 2024

5  out of  5
rating by Kevin McCurdy
"Excellent agent! Extremely helpful and well versed in all aspects of insurance."
We responded:
"We love to be your First and Best choice for your insurance needs!!"