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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Terrell

August 15, 2025

5  out of  5
rating by Michael Terrell
"Called in with questions and Rae provided a wealth of answers to my complete satisfaction. I really appreciated the personal attention to customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lynnette Scott

August 14, 2025

5  out of  5
rating by Lynnette Scott
"Best insurance company I’ve ever had. Patrick and his assistant are awesome.i would recommend to anyone that you speak to him about insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bianca Chase

August 13, 2025

5  out of  5
rating by Bianca Chase
"Working with Pat has been a wonderful experience. I think his expertise regarding insurance is phenomenal. I also had the pleasure to speak with Carmen Young yesterday, and I was quite impressed. She is very smart and knowledgeable of all the aspects of insurance. Give them a call you will be as impressed as I am."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Wayne

August 13, 2025

5  out of  5
rating by Shirley Wayne
"I have been with Patrick Jones State Farm for over 30 yrs and have always received great customer service. I just purchased a vehicle and Carmen Young provided me with great service in getting my new vehicle policy set up. She was patience with me and making sure I understood the process. I gave her 5 star for amazingly great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mischa Walker

August 11, 2025

5  out of  5
rating by Mischa Walker
"I have been a customer with Patric Jone since the late seventies. It has been enjoyable having a committed service individual. His team is indeed a reflection of his leadership. Carmen was indeed a good human relations person representing State Farm and Patrick Jones. She was patient dealing with me.mit being computer savvy that do take a little.mire time. In all I guess I am still pleased with the service because I purchased a nother vehicle and Carmen patiently reentoll3d my insurance within a short period of time. So I say after being with this entity if State fare since 1976 I am still around Just one thing. I am due a refund of $45.00 which you posted electronically so would you mind sending me a paper check it works better for me. I also requested a hard copy of my policy. Thank you for you attentiveness"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Henderson

August 11, 2025

5  out of  5
rating by Richard Henderson
"Good experience with carmen"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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J Sharp1

August 8, 2025

5  out of  5
rating by J Sharp1
"I have been a customer of State Farm for over 30 years. I have truly enjoyed working with Patrick Jones. Carmen Young has been a great asset, she's very knowledgeable and a pleasure to talk to."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taisha Parish

August 8, 2025

5  out of  5
rating by Taisha Parish
"Carmen Young is by far the best insurance agent I've ever had! She is always very professional and efficient. I trust that she will always give me good advice and the best rates. I appreciate her and she will always get my business"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tee Tee Ellis

August 8, 2025

5  out of  5
rating by Tee Tee Ellis
"My name is Marcia Robinson and I recently switched my insurance to State Farm. Carmen Young was able to give a thorough explanation of my current coverages and what I could do to save while also offering me more discounts. Shout out to Carmen because she rocks!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marsha Washington

August 7, 2025

5  out of  5
rating by Marsha Washington
"Carmen Young is very helpful in saving you money explaining coverages and keeping things simple! Call and quote with her today to save!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dr. Jean Moretto

August 5, 2025

5  out of  5
rating by Dr. Jean Moretto
"Patrick is a talented customer centered insurance professional who is dedicated to supporting the community. He has been a friend to Walter's Walk, contributing to our community fundraisers and supporting this important cause."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Harold Smith

August 1, 2025

5  out of  5
rating by Harold Smith
"I have been a State Farm customer for over 50 years. Patrick Jones and his staff have been extremely helpful in guiding me through my insurance needs. I know they are always just a phone call away. I always enjoy talking with Carmen, she is the epitome of professionalism."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Theresa Samonie

July 30, 2025

5  out of  5
rating by Theresa Samonie
"I had a great experience in working with Patrick!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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breshai bailey-parish

July 30, 2025

5  out of  5
rating by breshai bailey-parish
"I’ve been dealing with Carmen Young for about a year or 2 now and she’s always help me reach my wants and needs. She’s provided all 3 life, auto, and health insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eleanor Maxwell

July 29, 2025

5  out of  5
rating by Eleanor Maxwell
"I had a very good experience with Carmen Young , although she were new to each other, she knew my info better than I did !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Angelique Church

July 19, 2025

5  out of  5
rating by Angelique Church
"I’ve had the honor of having Mr. Jones as an agent for over 15 years and anything that I’ve ever needed from him he was very efficient and diligent about getting it done. He’s a very knowledgeable agent with years of experience. I recently made some changes to my policies in which Mr. Jones was able to help me navigate through the process with ease. I highly recommend him as an agent.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alyce Herndon

July 18, 2025

5  out of  5
rating by Alyce Herndon
"Miss Carmen was very helpful! I appreciate her guidance and support. Great team member."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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gerad McClure

July 18, 2025

5  out of  5
rating by gerad McClure
"Patrick Jones and the A-Team..Very helpful Individuals and was easy to work with..They communicate well and explained everything top to bottom. When I was purchasing insurance..Carmen Young is part of the A-TEAM Very helpful when u can't get Mr Jones Carmen Young Very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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harold briggs

July 17, 2025

5  out of  5
rating by harold briggs
"The service experience was great. Carmen Young was very helpful and professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Hauser

July 17, 2025

5  out of  5
rating by Frank Hauser
"I've always had good luck with everything that I've had Patrick Jones do and Carmen young has was a real help and helping me switch over to my new insurance on my new car. It was fast and efficient and I was out of the office in just a few minutes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra McCulley

July 16, 2025

5  out of  5
rating by Sandra McCulley
"Carmen Young of State Farm Insurance was so helpful to me regarding my insurance cards, not just that, answer any questions I may have. I appreciate the kindness and professionalism Carmen showed me. Thank you for your service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nathan Lee

July 16, 2025

5  out of  5
rating by Nathan Lee
"Carmen Young has been very helpful in processing my payment. It has been a great Experience working with State Farm Insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Exodus Gallery

July 14, 2025

5  out of  5
rating by Exodus Gallery
"I had a great experience working with Carmen Young, a member of the Patrick Jones State Farm agency. She was very helpful in my obtaining a lower insurance rates for both my vehicles the first day I called."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scottie Brown

July 10, 2025

5  out of  5
rating by Scottie Brown
"Patrick Jones is a fantastic agent! He consistently provides the information to make sound decisions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carson Bertelli

July 9, 2025

5  out of  5
rating by Carson Bertelli
"Patrick's team is full of helpful individuals and was very easy to work with. They communicate well and explained everything thoroughly when I was purchasing insurance. I will be referring my friends to his agency for there insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."