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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Hill

June 28, 2025

5  out of  5
rating by Valerie Hill
"I Valerie Hill been with Mr. Patrick Jones since the to 80's I don't deal with any other agency but Mr P.Jones State Farm he provides outstanding service he goes above and beyond to meet all my expectations. There is not enough hours in the day for me to tell you how happy I am having Mr.Jones for my insurance agent, and Carmen is the new kid on the block he made a great choice Carmen is very helpful when I call with questions."
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Kennetha Bruce

June 26, 2025

5  out of  5
rating by Kennetha Bruce
"Carmen Young was extremely helpful about questions that I had. She broke down information that I didn't understand pertaining to the policy. Carmen was patient with me. It felt like l was calling everyday with a new questions. She was still patient with me and extremely helpful. Patrick Jones office alway have done a check up on me to see if I need anything at least once a year. As well as save me money . Thank you Patrick and Carmen for your help over the years. 10 years plus with excellent service."
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Naomi Fulton

June 26, 2025

5  out of  5
rating by Naomi Fulton
"I have been working with Patrick for 5 years now. He is kind, very professional and he and his team go above and beyond with customer support. I alway talk to a real person, usually Carmen. I highly recommend Patrick Jones State Farm Insurance agency."
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Apple of My Eye Lash & Brow Studio

June 26, 2025

5  out of  5
rating by Apple of My Eye Lash & Brow Studio
"I called to have my auto pay paused till next week, when I told Carmen why she suggested I cancel it till Thursday because the pause would only go to Tuesday. She was very helpful and gave me a resolution to my issue. Thank you Carmen!!"
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Trenae Robinson

June 26, 2025

5  out of  5
rating by Trenae Robinson
"Carmen Young and Patrick Jones are both very helpful. I love calling my agent office and having my problem solved right away!"
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Lady Leo1913

June 25, 2025

5  out of  5
rating by Lady Leo1913
"I love this office. The agent cares and gives great advice. This last interaction, I called to add my husband to my car insurance policy. Carmen Young was great! She was fast, friendly, and knowledgeable. She gave great customer service and just continued to give me reasons why I still do business with this office."
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Patricia Blaylock

June 25, 2025

5  out of  5
rating by Patricia Blaylock
"Carmen Young is always very helpful. She discusses the policies and gives me the most in discounts. She even helped me enroll in the apps when I didn't know how. I love the Patrick Jones Agency!"
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Shondra Harris

June 13, 2025

5  out of  5
rating by Shondra Harris
"Carmen Young and Patrick Jones was extremely helpful when I son had his accident. I appreciated all of their help. I also received a personalized phone call for my birthday which was really nice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sonia Rodgers

June 12, 2025

5  out of  5
rating by Sonia Rodgers
"Carmen Young was very helpful and pleasant to speak with. She was able to answer my questions and post my payment with ease and quickness."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rudy Dodorico

June 10, 2025

5  out of  5
rating by Rudy Dodorico
"Carmen was outstanding in her attitude and helpfulness she is the best Patrick always helps a lot I recommend this team with confidence"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pastor reumc

June 9, 2025

5  out of  5
rating by Pastor reumc
"Patrick's office is very professional and cordial when talking with clients. They do not rush you off the phone, therefore making it a point to get all of your questions answered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melody McAllister

June 4, 2025

5  out of  5
rating by Melody McAllister
"I been with Patrick Jones for over 10 + years and I can always count on his staff to give good guidance when it comes to my insurance needs. Just recently I called because of the tornado and Ms. Carmen Jones gave me the extra care I needed as a homeowner. I thank you for your continued support during this time of uncertainty of property damage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Susan Huber

June 4, 2025

5  out of  5
rating by Susan Huber
"Carmen was fantastic! It is refreshing to speak to a human but to have someone be actually pleasant on top of that-"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pam Wms

June 4, 2025

5  out of  5
rating by Pam Wms
"Last week i paid a visit to my State Farm agent Patrick Jones office. Even though i wasnt able to speak to Patrick Jones directly, i did have the pleasure of meeting newly staffed member Carmen Young. My experience was great. This young lady is a plus to the agency. She was very kind and informative and what she didn't know she didn't have a problem with letting me know and getting back with an answer. Ms Young thank you for your helpfulness. And I look forward to working with you again. Pam Williams"
We responded:
"Thanks for reviewing our office. We greatly appreciate your business."
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Pimerica Keem

June 3, 2025

5  out of  5
rating by Pimerica Keem
"Always a pleasure to work with, I been with them for almost 10 years. Recently was helped Carmen Young and she did an great job.. good people"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leola Smith

June 2, 2025

5  out of  5
rating by Leola Smith
"We have been with Patrick Jones for many years. Carmen and Mr. Jones and the rest of the staff always feel like family to my husband I. We just purchased a new vehicle and spoke with Carmen Young. She was very helpful, courteous and kind. She made it easy to switch insurance from my old car to the new one. We are blessed to be part of Patrick Jones’s State Farm family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Annissa Sullivan

June 2, 2025

5  out of  5
rating by Annissa Sullivan
"I've been with agent, Patrick J., for almost 21+ years since St. Cyr to now his newest location Hazelwood area. He is the BEST agent I've ever had he's very knowledgeable about his brand and ensuring I'm getting the coverage I need for my household. He creates an atmosphere of Family within his business; yeah he's my agent but he's like family. My agent sends me a birthday card and/or holiday cards every year he's just that personable most importantly he is GENINUELY down to earth. State Farm is where to be!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melinda Roberts

May 31, 2025

5  out of  5
rating by Melinda Roberts
"Carmen was just great 👍 she was kind and polite and Patrick is very good and has been my agent for years"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Herbert Parran

May 30, 2025

5  out of  5
rating by Herbert Parran
"Carmen was just wonderful. Great job for the Patrick Jones agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wanda Jones

May 30, 2025

5  out of  5
rating by Wanda Jones
"I recently worked Carmen Young and the agent Patrick Jones regarding my FEMA flood insurance. Both were incredibly knowledgeable and patient. They took the time to understand my unique circumstance and resolved the issue."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Farreion Murphy

May 23, 2025

5  out of  5
rating by Farreion Murphy
"My State Farm agents are always very helpful. They explain everything to me, so that I don’t need to ask any questions afterwards. They are always very friendly, especially Carmen. Thank you all so much!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brenda Chrismer

May 15, 2025

5  out of  5
rating by Brenda Chrismer
"Carmen Young was very helpful in assisting me in the set up of my payment. She was very polite and courteous."
We responded:
"We’re thankful for your feedback! Carmen is surely an asset in our Hazelwood office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suad Khalil

May 14, 2025

5  out of  5
rating by Suad Khalil
"Carmen Young assisted me so well. She spoke with lots of confidence in getting us the best quote, super kind and patient. Was rapidly and easily assisted"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brunette Watson

June 24, 2024

5  out of  5
rating by Brunette Watson
"The agents are friendly and courteous and respond in a professional and caring manner to any of the questions you have about your new insurance policy with State Farm. I am going to recommend this agency to some of my family members."
We responded:
"Thank You, Brunette, for joining our Hazelwood family. We look forward to servicing your insurance needs moving forward. We offer car, home, life and health insurance. "
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rose y

June 19, 2024

5  out of  5
rating by rose y
"extremely personable and kind staff here, been with this agency for 4 years or so and I'll be sad if I have to go anywhere else. the receptionist, I think her name is Rae, she deserves a raise and everything else she could ever want in the whole world. such a sweet lady, super understanding when I'm late or have questions and super chill to talk to as well."
We responded:
"Thanks, Rose, for all you do for our agency. We take pride in how we treat our friends and customers. Proof that car insurance in Hazelwood is not all we do. We are family!!"