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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melinda Roberts

May 31, 2025

5  out of  5
rating by Melinda Roberts
"Carmen was just great 👍 she was kind and polite and Patrick is very good and has been my agent for years"
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Herbert Parran

May 30, 2025

5  out of  5
rating by Herbert Parran
"Carmen was just wonderful. Great job for the Patrick Jones agency."
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Wanda Jones

May 30, 2025

5  out of  5
rating by Wanda Jones
"I recently worked Carmen Young and the agent Patrick Jones regarding my FEMA flood insurance. Both were incredibly knowledgeable and patient. They took the time to understand my unique circumstance and resolved the issue."
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Farreion Murphy

May 23, 2025

5  out of  5
rating by Farreion Murphy
"My State Farm agents are always very helpful. They explain everything to me, so that I don’t need to ask any questions afterwards. They are always very friendly, especially Carmen. Thank you all so much!!!!!"
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Brenda Chrismer

May 15, 2025

5  out of  5
rating by Brenda Chrismer
"Carmen Young was very helpful in assisting me in the set up of my payment. She was very polite and courteous."
We responded:
"We’re thankful for your feedback! Carmen is surely an asset in our Hazelwood office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Suad Khalil

May 14, 2025

5  out of  5
rating by Suad Khalil
"Carmen Young assisted me so well. She spoke with lots of confidence in getting us the best quote, super kind and patient. Was rapidly and easily assisted"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brunette Watson

June 24, 2024

5  out of  5
rating by Brunette Watson
"The agents are friendly and courteous and respond in a professional and caring manner to any of the questions you have about your new insurance policy with State Farm. I am going to recommend this agency to some of my family members."
We responded:
"Thank You, Brunette, for joining our Hazelwood family. We look forward to servicing your insurance needs moving forward. We offer car, home, life and health insurance. "
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rose y

June 19, 2024

5  out of  5
rating by rose y
"extremely personable and kind staff here, been with this agency for 4 years or so and I'll be sad if I have to go anywhere else. the receptionist, I think her name is Rae, she deserves a raise and everything else she could ever want in the whole world. such a sweet lady, super understanding when I'm late or have questions and super chill to talk to as well."
We responded:
"Thanks, Rose, for all you do for our agency. We take pride in how we treat our friends and customers. Proof that car insurance in Hazelwood is not all we do. We are family!!"
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Darlyshia Menzie

April 15, 2024

5  out of  5
rating by Darlyshia Menzie
"Patrick and Reanice have been serving my family and I for countless years now! They are quick to answer the phone and/or call me back to address any questions my husband and I have and offer us the best service. We have had a lot of transitions over the years and Patrick & Raenice have been there every step of the way! I highly recommend making them your agents!"
We responded:
"Thanks, Darlyshia, for being an amazing part of the State Farm Family. We value your business and enjoy working with you and your family as we continue to handle your insurance needs. "
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Marnice Willis

April 9, 2024

5  out of  5
rating by Marnice Willis
"Just wonderful working with them. Always professional and very courtesy. I thank God for Raenice and Patrick. I would like to also thank Mark Snyder for his support."
We responded:
"Thanks Ms. Willis. Its a pleasure to work with you here in our Hazelwood office. Call on us anytime. "
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Misty P

March 21, 2024

5  out of  5
rating by Misty P
"I love State Farm with the supportive staff whenever I have a question Patrick and Rae go over and beyond to get me an answer I get the best and lowest rates so I am forever thankful"
We responded:
"Thanks Misty, it's always a pleasure working with you. Thanks for always stopping in at our Hazelwood location to just say HI."
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Myers Hines

March 14, 2024

5  out of  5
rating by Myers Hines
"Great experience !!! Great service! Definitely will go back !"
We responded:
"Thanks for letting us handle your insurance needs."
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Tyra Duren

March 2, 2024

5  out of  5
rating by Tyra Duren
"Patrick has been my agent for years and always provides superior service. Highly recommended"
We responded:
"Thanks for entrusting me with your insurance needs in Illinois."
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B

February 29, 2024

5  out of  5
rating by B
"Patrick is always my go-to for my insurance needs! His staff is always prompt and efficient and have been for many years. I always recommend him and plan to continue to have him as my Good Neighbor. You won't go wrong if you choose him as your agent."
We responded:
"Thanks, We are like a Good Neighbor!!"
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Kevin McCurdy

February 29, 2024

5  out of  5
rating by Kevin McCurdy
"Excellent agent! Extremely helpful and well versed in all aspects of insurance."
We responded:
"We love to be your First and Best choice for your insurance needs!!"
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Dhatten Hatten

February 23, 2024

5  out of  5
rating by Dhatten Hatten
"Always helpful and overall a nice agency/agents"
We responded:
"Thanks for your trusting us with your insurance needs here at our Hazelwood office."
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Youpier Johnson

February 21, 2024

5  out of  5
rating by Youpier Johnson
"I have been with State Farm for over 20 years and Patrick along with his team are professional and personable which makes my process for any service required to be smooth and stress free. 🤩👍🙌✅"
We responded:
"We LOVE helping with you all your insurance needs. Continue to keep us in mind. "
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Vandeven Lawn Service

February 14, 2024

5  out of  5
rating by Vandeven Lawn Service
"Great service honest and dependable easy to work with"
We responded:
"Thanks Vandeven for the review. We both provide excellent service in Hazelwood."
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Latasha

January 19, 2024

5  out of  5
rating by Latasha
"He’s very professional and takes time to help you with all your questions. I wouldn’t trust anyone else and I would highly recommend him."
We responded:
"Thanks Latasha, we strive to meet all your expectations here in Hazelwood."
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Paul Kuechenmeister

January 19, 2024

5  out of  5
rating by Paul Kuechenmeister
"Patrick is always taking great care of me. This was a simple visit to switch coverage from one car to another but it was so good to do it in the office face-to-face."
We responded:
"Paul thanks for stopping in our Hazelwood office. We value your input. "
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Mary Clay

January 19, 2024

5  out of  5
rating by Mary Clay
"Always eager to assist with insurance questions. Professional and curtius. Patrick is the best!"
We responded:
"Thanks Mary. You are the best!"
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Veronica B

January 18, 2024

5  out of  5
rating by Veronica B
"Mr. Jones displayed professionalism throughout the process. He offered options to meet my needs. He responded quickly to request from the mortgage company. He listened and answered questions. I am definitely satisfied with his service."
We responded:
"Thanks Veronica! Home insurance is what we do!"
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Vernon

January 18, 2024

5  out of  5
rating by Vernon
"Been great service for me"
We responded:
"Thanks. Its great to service our Illinois auto insurance and home insurance customers as well."
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Nannette Wright

January 18, 2024

5  out of  5
rating by Nannette Wright
"Great service. Easiest process of getting a policy ever. I would highly recommend and send my friends and family to him. Very personable person."
We responded:
"Our office takes pride in helping our customers meet all of their insurance needs."
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Ondre Clay

January 18, 2024

5  out of  5
rating by Ondre Clay
"The best Would not trust anyone else love Patrick"
We responded:
"Ondre, we love handling your needs. Keep us in mind when its time to cover your life insurance needs as well."