State Farm® Insurance Agent Patrick Jones

"I've been a client of Patrick Jones fot at least 21+ years, he is the greatest him and his team. Most recently, Ms. Carmen Young provided me with support with my insurance coverage. She was good at answering all my questions which made my experience overall A+ beyond satisfaction . StateFarm has been servicing me and my family for years and their like my second family because I know I can count on them to get the job done. 😊"

"Good afternoon. Carmen was very informative. Thank you!"

"My family and I have been fortunate to have Patrick Jones as our Auto and Home insurance agent for over 30 years. Mr. Jones and his team are extremely professional and attentive to our needs. My mother was one of Mr. Jones first clients. He was not only her insurance agent, but she trusted his guidance and information like a son. I would like to thank Patrick, Ms. Rae and Ms. Carmen Young for their support and empathy during our time of loss. They have been extremely helpful in navigating my questions regarding continuing the insurance on her vehicle and home. We are honored that she passed on a meaningful legacy to her family, one that includes property that she cherished. In addition to that, I have to thank them for the small things that go a long way. Every holiday and birthday, you can count on a card from his agency. In over 30 years, they have never missed a birthday or holiday. During my mother’s last few weeks, she received a birthday card from him. She may have been weak, but she recognized his name and that brought an immediate smile to her face. From business partners to family- It’s been an incredible journey. Grateful for the trust and connection we’ve built over the years. Looking forward to many more ahead, continuing to protect what matters most: Our families insurance needs."

"Excellent and professional service. Mr. Jones and his staff are very knowledgeable In personalized services. Our family are long time satisfied clients over many years"

"Carmen Young has proven to be the best insurance agent I’ve encountered. She’s has great follow up, she’s very informative ,concise and has a pleasant delivery."

"Carmen Young did an awesome job with helping us.....we are new home owners now.....she help us with insurance for that 😀 she's a wonderful person she made sure we got what we want and need for an good price thanks....we will be coming back for car and life insurance 😀"

"Carmen Young was very knowledgeable and very helpful."

"Ms. Carmen Young is amazing. She helped me transfer my insurance to my brand new car. Then stayed on the phone and assisted my son with transferring his insurance as well. Her customer service was amazing. Mr. Jones has been my agent since I was a teenager, over 20 years. I couldn't ask for a better agent. He has always been there to guide me with making the right choices with my insurance. I just purchased home owners insurance with him. One of the best decisions I have made."

"Amazing service, quick and easy!! Carmen was very helpful, broke things down in detail to make sure you understand things! So overall amazing customer experience."

"Carmen Young has been my agent for 5 years and I love her customer service. She has helped me with my commercial business in the past and recently helped me obtain a Surety Bond."

"Carmen young has been very patient and cooperative as we have worked through this most recent issue. I believe Mr.Jones has done everything he thinks he can do to help us come to a satisfying solution."

"Carmen is amazing! She worked very hard to get me a great bundle for insurance and I was able to drive my new car off the lot! FIVE STARS! ⭐️"

"Carmen Young was very patient and helpful in explaining my current coverages and getting me discounts to help save on my monthly payments. She even walked me through how to enroll in the app."

"I just wanted to first say thnx for the assistance. I had the pleasure of working with Ms. Carmen Young....very professional and knowledgeable. She didn't do too much and I was very grateful for that. She let me know my options and thoroughly explained things to me and I was sure I made the right choices. Thanks Mr. jones and a big thank you to Carmen Young."

"Always responds quickly and is happy to help!"

"Carmen demonstrated exceptional customer service . I was particularly impressed by how she promptly addressed my concerns and provided detailed explanations throughout the process making it a breeze. Her dedication and kindness is truly appreciated."

"Carmen is a very nice young lady. She is devoted to her work which is providing exceptional service along with selling automotive and life insurance **)"

"When my husband and I decided to shop for new homeowners and car insurance we automatically said call Patrick. We spoke with Carmon today and were very pleased with her friendliness and efficiency. Im looking forward to working with Carmen and Patrick again soon."

"Carmen was very helpful. She did not place me on hold. She pulled my information right up and gave me the information that I needed. She has a very wonderful personality. She did a great job. I will always ask for her to help me when I need to call back. #team Carmen."

"The quality of service that you get from Carmen is incredible! She has knowledge about the Auto and Life Insurance. Keep up the great work! 😊"

"Carmen Young did a great job"

"Carmen Young is very helpful in educating you about your current policy and what you need to do to save. Patrick Jones State Farm Agency always aims to please!"

"I had such a great experience with State Farm representative Carmen Young. She took amazing care of me and was so polite throughout the entire process. I don’t usually come into the office, but I’m glad I did because the service I received was excellent. Carmen made everything smooth and stress-free, and I left feeling very satisfied with my experience. Thank you, Carmen, and thank you to the whole team!"

"Carmen was pleasant, patient, and courteous. Thank you"

"extremely personable and kind staff here, been with this agency for over 5 years at this point. Ms Carmen Young is not only extremely knowledgeable but her wonderful personality shines through her work. I'm the type of customer that I always have a million questions and nobody in this office has ever made me feel weird about that."