State Farm® Insurance Agent Patrick Jones

"Carmen Young was very knowledgeable and very helpful."

"Ms. Carmen Young is amazing. She helped me transfer my insurance to my brand new car. Then stayed on the phone and assisted my son with transferring his insurance as well. Her customer service was amazing. Mr. Jones has been my agent since I was a teenager, over 20 years. I couldn't ask for a better agent. He has always been there to guide me with making the right choices with my insurance. I just purchased home owners insurance with him. One of the best decisions I have made."

"Amazing service, quick and easy!! Carmen was very helpful, broke things down in detail to make sure you understand things! So overall amazing customer experience."

"Carmen Young has been my agent for 5 years and I love her customer service. She has helped me with my commercial business in the past and recently helped me obtain a Surety Bond."

"Carmen young has been very patient and cooperative as we have worked through this most recent issue. I believe Mr.Jones has done everything he thinks he can do to help us come to a satisfying solution."

"Carmen is amazing! She worked very hard to get me a great bundle for insurance and I was able to drive my new car off the lot! FIVE STARS! ⭐️"

"Carmen Young was very patient and helpful in explaining my current coverages and getting me discounts to help save on my monthly payments. She even walked me through how to enroll in the app."

"I just wanted to first say thnx for the assistance. I had the pleasure of working with Ms. Carmen Young....very professional and knowledgeable. She didn't do too much and I was very grateful for that. She let me know my options and thoroughly explained things to me and I was sure I made the right choices. Thanks Mr. jones and a big thank you to Carmen Young."

"Always responds quickly and is happy to help!"

"Carmen demonstrated exceptional customer service . I was particularly impressed by how she promptly addressed my concerns and provided detailed explanations throughout the process making it a breeze. Her dedication and kindness is truly appreciated."

"Carmen is a very nice young lady. She is devoted to her work which is providing exceptional service along with selling automotive and life insurance **)"

"When my husband and I decided to shop for new homeowners and car insurance we automatically said call Patrick. We spoke with Carmon today and were very pleased with her friendliness and efficiency. Im looking forward to working with Carmen and Patrick again soon."

"Carmen was very helpful. She did not place me on hold. She pulled my information right up and gave me the information that I needed. She has a very wonderful personality. She did a great job. I will always ask for her to help me when I need to call back. #team Carmen."

"The quality of service that you get from Carmen is incredible! She has knowledge about the Auto and Life Insurance. Keep up the great work! 😊"

"Carmen Young did a great job"

"Carmen Young is very helpful in educating you about your current policy and what you need to do to save. Patrick Jones State Farm Agency always aims to please!"

"I had such a great experience with State Farm representative Carmen Young. She took amazing care of me and was so polite throughout the entire process. I don’t usually come into the office, but I’m glad I did because the service I received was excellent. Carmen made everything smooth and stress-free, and I left feeling very satisfied with my experience. Thank you, Carmen, and thank you to the whole team!"

"Carmen was pleasant, patient, and courteous. Thank you"

"extremely personable and kind staff here, been with this agency for over 5 years at this point. Ms Carmen Young is not only extremely knowledgeable but her wonderful personality shines through her work. I'm the type of customer that I always have a million questions and nobody in this office has ever made me feel weird about that."

"This morning I had the pleasure of speaking with Ms. Carmen Young in regards to someone rear ending me. Ms. Young was very helpful and thorough when it came to providing next steps on how to proceed with this matter. Thank you so much for your knowledge and professionalism."

"Carman was so helpful and professional She got back with me promptly And she was very informative about the steer clear process Patrick Jones has been working with me for years And he’s been my agent and doing a great job I might add"

"I have been a customer of Patrick’s State Farm for a couple of years now and it’s been one of the best decisions I’ve made when it comes to insurance. He is very knowledgeable and consistent at what he does! I’ve also had a great experience with his staff. Shoutout to Carmen! She has done a wonderful job with assisting me with my auto insurance."

"Patrick Jones State Farm Agency in Hazelwood, Mo is the best ever! Patrick is very knowledgeable and helpful about my coverage. Rae is always knowledgeable and helpful regarding any questions!! And Carmen Young is great, too!! Can’t thank them enough for their help!!"

"Been with Patrick for many years. Great service and great people."

"Mr. Patrick Jones does an excellent job on helping me with my renters insurance policy and explaining everything I needed to know communication is excellent and professional I would highly recommend him to the next person and Camron young did an excellent job with the communication as well"