Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eleanor Maxwell

Eleanor Maxwell

July 22, 2025

5  out of  5
rating by Eleanor Maxwell
"I had a good experience with Carmen Young although we were new each, she seemed to know my info better than I did !"
Profile photo of Angelique Church

Angelique Church

July 19, 2025

5  out of  5
rating by Angelique Church
"I’ve had the honor of having Mr. Jones as an agent for over 15 years and anything that I’ve ever needed from him he was very efficient and diligent about getting it done. He’s a very knowledgeable agent with years of experience. I recently made some changes to my policies in which Mr. Jones was able to help me navigate through the process with ease. I highly recommend him as an agent.."
Profile photo of Alyce Herndon

Alyce Herndon

July 18, 2025

5  out of  5
rating by Alyce Herndon
"Miss Carmen was very helpful! I appreciate her guidance and support. Great team member."
Profile photo of gerad McClure

gerad McClure

July 18, 2025

5  out of  5
rating by gerad McClure
"Patrick Jones and the A-Team..Very helpful Individuals and was easy to work with..They communicate well and explained everything top to bottom. When I was purchasing insurance..Carmen Young is part of the A-TEAM Very helpful when u can't get Mr Jones Carmen Young Very helpful"
Profile photo of harold briggs

harold briggs

July 17, 2025

5  out of  5
rating by harold briggs
"The service experience was great. Carmen Young was very helpful and professional"
Profile photo of Frank Hauser

Frank Hauser

July 17, 2025

5  out of  5
rating by Frank Hauser
"I've always had good luck with everything that I've had Patrick Jones do and Carmen young has was a real help and helping me switch over to my new insurance on my new car. It was fast and efficient and I was out of the office in just a few minutes"
Profile photo of Sandra McCulley

Sandra McCulley

July 16, 2025

5  out of  5
rating by Sandra McCulley
"Carmen Young of State Farm Insurance was so helpful to me regarding my insurance cards, not just that, answer any questions I may have. I appreciate the kindness and professionalism Carmen showed me. Thank you for your service."
Profile photo of Nathan Lee

Nathan Lee

July 16, 2025

5  out of  5
rating by Nathan Lee
"Carmen Young has been very helpful in processing my payment. It has been a great Experience working with State Farm Insurance"
Profile photo of Exodus Gallery

Exodus Gallery

July 14, 2025

5  out of  5
rating by Exodus Gallery
"I had a great experience working with Carmen Young, a member of the Patrick Jones State Farm agency. She was very helpful in my obtaining a lower insurance rates for both my vehicles the first day I called."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Scottie Brown

Scottie Brown

July 10, 2025

5  out of  5
rating by Scottie Brown
"Patrick Jones is a fantastic agent! He consistently provides the information to make sound decisions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Carson Bertelli

Carson Bertelli

July 9, 2025

5  out of  5
rating by Carson Bertelli
"Patrick's team is full of helpful individuals and was very easy to work with. They communicate well and explained everything thoroughly when I was purchasing insurance. I will be referring my friends to his agency for there insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Drury Webb

Drury Webb

July 9, 2025

5  out of  5
rating by Drury Webb
"Always produce positive input when needed in a timely fashion. Economically feasible rates as well. Patrick kudos to you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kenneth Lambert

Kenneth Lambert

July 5, 2025

5  out of  5
rating by Kenneth Lambert
"Excellent Customer Service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Valerie Hill

Valerie Hill

June 28, 2025

5  out of  5
rating by Valerie Hill
"I Valerie Hill been with Mr. Patrick Jones since the to 80's I don't deal with any other agency but Mr P.Jones State Farm he provides outstanding service he goes above and beyond to meet all my expectations. There is not enough hours in the day for me to tell you how happy I am having Mr.Jones for my insurance agent, and Carmen is the new kid on the block he made a great choice Carmen is very helpful when I call with questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kennetha Bruce

Kennetha Bruce

June 26, 2025

5  out of  5
rating by Kennetha Bruce
"Carmen Young was extremely helpful about questions that I had. She broke down information that I didn't understand pertaining to the policy. Carmen was patient with me. It felt like l was calling everyday with a new questions. She was still patient with me and extremely helpful. Patrick Jones office alway have done a check up on me to see if I need anything at least once a year. As well as save me money . Thank you Patrick and Carmen for your help over the years. 10 years plus with excellent service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Naomi Fulton

Naomi Fulton

June 26, 2025

5  out of  5
rating by Naomi Fulton
"I have been working with Patrick for 5 years now. He is kind, very professional and he and his team go above and beyond with customer support. I alway talk to a real person, usually Carmen. I highly recommend Patrick Jones State Farm Insurance agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Apple of My Eye Lash & Brow Studio

Apple of My Eye Lash & Brow Studio

June 26, 2025

5  out of  5
rating by Apple of My Eye Lash & Brow Studio
"I called to have my auto pay paused till next week, when I told Carmen why she suggested I cancel it till Thursday because the pause would only go to Tuesday. She was very helpful and gave me a resolution to my issue. Thank you Carmen!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Trenae Robinson

Trenae Robinson

June 26, 2025

5  out of  5
rating by Trenae Robinson
"Carmen Young and Patrick Jones are both very helpful. I love calling my agent office and having my problem solved right away!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lady Leo1913

Lady Leo1913

June 25, 2025

5  out of  5
rating by Lady Leo1913
"I love this office. The agent cares and gives great advice. This last interaction, I called to add my husband to my car insurance policy. Carmen Young was great! She was fast, friendly, and knowledgeable. She gave great customer service and just continued to give me reasons why I still do business with this office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Patricia Blaylock

Patricia Blaylock

June 25, 2025

5  out of  5
rating by Patricia Blaylock
"Carmen Young is always very helpful. She discusses the policies and gives me the most in discounts. She even helped me enroll in the apps when I didn't know how. I love the Patrick Jones Agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shondra Harris

Shondra Harris

June 13, 2025

5  out of  5
rating by Shondra Harris
"Carmen Young and Patrick Jones was extremely helpful when I son had his accident. I appreciated all of their help. I also received a personalized phone call for my birthday which was really nice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sonia Rodgers

Sonia Rodgers

June 12, 2025

5  out of  5
rating by Sonia Rodgers
"Carmen Young was very helpful and pleasant to speak with. She was able to answer my questions and post my payment with ease and quickness."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Rudy Dodorico

Rudy Dodorico

June 10, 2025

5  out of  5
rating by Rudy Dodorico
"Carmen was outstanding in her attitude and helpfulness she is the best Patrick always helps a lot I recommend this team with confidence"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Pastor reumc

Pastor reumc

June 9, 2025

5  out of  5
rating by Pastor reumc
"Patrick's office is very professional and cordial when talking with clients. They do not rush you off the phone, therefore making it a point to get all of your questions answered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Melody McAllister

Melody McAllister

June 4, 2025

5  out of  5
rating by Melody McAllister
"I been with Patrick Jones for over 10 + years and I can always count on his staff to give good guidance when it comes to my insurance needs. Just recently I called because of the tornado and Ms. Carmen Jones gave me the extra care I needed as a homeowner. I thank you for your continued support during this time of uncertainty of property damage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"